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Process Explorer KPIs are values calculated based on formulas to display the Case Frequency, the Activity Frequency and the Throughput Time.

Click on the KPI icon in the upper left part of your process map, to open the available options:

 

 

By default, the "Case Frequency" is selected.

 

 


The Case Frequency displays the number of cases, that pass a certain activity or a connection between two activities.

This is the default option.


 

 


One case can pass a certain activity never, once or several times. Let's assume, that several price changes occur in several cases in an Purchase-To-Pay process.

Whereas the Case Frequency simply counts the number, that this activity is "hit" by any case, the Activity Frequency counts the distinct cases that pass this activity.

The Activity Frequency will thus always be equal or smaller than the Case Frequency.

(The Activity Frequency is adopted by connections accordingly).


 

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