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Custom KPI Views are additional KPIs that can bee displayed in the Process Explorer.

You should already be familiar with the default KPIs of the Process Explorer, which are available by default in all Celonis 4 installations.

Choose the KPI views in the same place where you switch between the frequency Process Explorer and the Throughput Time Explorer:  

To add a custom KPI, choose at the button of the drop-down menu, listing all existing KPIs.



In a KPI view, the analyst has to define activity KPIs and connection KPIs.

Add a new KPI view with:   . 

You will see all possible configuration options in the right field.

 

Activity KPIs

Connection KPIs

 

Click on the "Add" button to add a custom activity KPI.

Click on the "New connection KPI" button to create a new connection KPI.

Enter your PQL query in the "Edit Formula" field on the left side. You can make use of the KPI Builder, in order to prevent errors that may arise through misspelling.

 

This sample activity KPI will show the automatisation rate for each activity, given that there is a generic user in the database (called 'batch') that is used when a process has been automated.

The following PQL query has been used:

Automatisation Rate
AVG(CASE WHEN "_CEL_P2P_ACTIVITIES"."USER_TYPE" = 'Batch' THEN 1.0 ELSE 0.0)

If this activity has been automated, the KPI compiler will return 1.0, if not 0.0. After an iteration over all activities, this query will return a value between 0.0 and 1.0 for all activities. 

 

 

Both activity and connection KPIs can be added with the add button. When you add a new KPI or edit it by clicking on the Custom KPI Editor will open:


On the bottom left the formula title and format option can be found. On the right the KPI Builder helps the analyst to quickly add columns from your dataset.
It is possible to add multiple KPIs to the KPI view. These KPIs will be separated by "|" when they are displayed in the process graph:  
You can choose between different icons that will be displayed in the Process Explorer afterwards:
                        
The process nodes and connections can be formatted according to the custom KPIs. The analyst can define thresholds for the colors based on a formula in the custom KPIs: 




Useful activity KPIs could be:

Name

Example

Last Timestamp

MAX(ROUND_MONTH("EVENTLOG"."EVENTTIME"))

Automatisation

AVG(CASE WHEN "EVENTLOG"."USERTYPE"='Batch' THEN 1.0 ELSE 0.0 END)

Value flow

ROUND(SUM("EVENTLOG"."ACT_Wert"),0)


Useful connection KPIs could be:

Name

Example

Duration

AVG(1.0*DATEDIFF(dd, SOURCE("EVENTLOG"."EVENTTIME"), TARGET("EVENTLOG"."EVENTTIME")))

Automatization

AVG(CASE WHEN TARGET("EVENTLOG"."USERTYPE")='Batch' THEN 1.0 ELSE 0.0 END)

Value flow

ROUND(SUM(TARGET("EVENTLOG"."ACT_Wert")),0)

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